Everything about how your personal data is collected, used, and protected at xabaje — explained here with full transparency.
A quick overview of the core pillars of xabaje's privacy protection.
Every transaction and piece of personal information is protected by 256-bit SSL encryption — completely unreadable to anyone outside.
Your data is stored on internationally certified secure servers, with regular backups and strict access controls in place.
Xabaje never sells your personal data or shares it with third parties without your consent.
Two-factor authentication (2FA) is available for account login. Add an extra layer of protection to your account.
Only the data that is necessary is collected. We do not request or retain anything beyond what is needed.
You can view, update, or request deletion of your data at any time.
Xabaje ("we", "us", or "the platform") takes your privacy seriously. This privacy policy explains what information we collect when you use the xabaje website, mobile app, or any of our other services — and how that information is managed and used.
The trust of millions of members across Bangladesh means everything to us. To uphold that trust, we adhere to international data protection standards. If you have any questions, please use the contact details provided at the end of this document.
This Privacy Policy is compliant with GDPR and international data protection standards.
Xabaje only collects information necessary to provide its services. The data collected falls into two categories:
Information Provided Directly by You:
Automatically Collected Data:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC Verification & Account Security | 5 years after account closure |
| Payment Information | Transaction Processing | 7 years for legal requirements |
| Betting History | Service Improvement & Dispute Resolution | 3 years after account closure |
| Device Information | Security & Fraud Prevention | 1 Year |
The information we collect is used for the following purposes:
Xabaje never uses your data for any purpose not explicitly stated in this policy. You may opt out of marketing communications at any time.
Xabaje does not sell your personal data to third parties. However, in limited circumstances, information may be shared with the following parties:
All third parties we work with are bound by equivalent confidentiality agreements and may not use your data for any purpose beyond what we have authorized.
The xabaje website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.
Cookies We Use:
You can disable non-essential cookies through your browser settings. Please note that doing so may limit certain features of the platform.
Xabaje does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
All necessary information is retained for as long as your account remains active. After account closure, certain data is kept for a specified period to meet legal and regulatory obligations. Once that period expires, the data is securely deleted or anonymized.
Xabaje uses multiple layers of security to protect your data:
Please note, however, that no online platform can guarantee 100% security. To protect your own account, always use a strong password and never share it with anyone.
Immediate action upon detection of any security issue support@xabaje.net.
Every xabaje member has the following rights over their personal data:
You can find out what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data under certain circumstances.
In certain cases, you may request that we restrict the processing of your data.
You can receive your data in a structured format.
You can opt out of marketing communications at any time.
To exercise these rights support@xabaje.net. We will respond within 30 days.
Xabaje strictly does not collect or process data from anyone under the age of 18. Our platform is for adults only.
If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be suspended.
Xabaje may update this privacy policy at any time. For significant changes, you will be notified via SMS to your registered mobile number or by email.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Email: support@xabaje.net
Response Time: Typically within 15 minutes (live chat) | Within 24 hours via email
Language: You can reach us in both Bangla and English
If our resolution is not satisfactory, you may also file a complaint with the relevant licensing authority. We are committed to transparency and accountability at all times.